Product Reviews: Shopify

After WooCommerce, our product reviews plug-in is now also available for Shopify users. This means that your customers can review their purchased product(s) in your webshop. These reviews are shown with the products on your website. And that’s not all: with the product reviews, you can also receive stars in Google Shopping and much more!

Why product reviews?

50 years ago, people still had to go to a brick-and-mortar shop for every purchase. They bought their TV at the local electrical shop and their shoes at the local shoe shop. They bought their TV from the local electrical shop and their shoes from the local shoe shop, because this was where they had been buying their goods for years with great satisfaction, and the owner was known in the village as an honest businessman. Until 1969, when the Internet came along, and online shopping a few years later… All of a sudden, everyone could look for the best price for a pair of shoes or a television set, and as the icing on the cake, their purchase would be delivered to their home!

This was also the time when retailers were looking for a way to differentiate themselves. They started asking customers to leave a digital experience in their web shop. In this way, they could show that they provided good service and their products were the very best. Now – years later – it is impossible to imagine the Internet without reviews.

Did you know that research has shown that 71% of consumers often or always read customer reviews before a purchase? And that 82% of consumers would rather buy a product with a larger number of reviews and a poorer star rating than a product with 5 stars and fewer reviews?

These figures prove once again that having (product) reviews is extremely valuable. In addition, it also reduces your returns. Customers have more insight into the product they are buying. A huge win-win situation!

So the question is: why not have product reviews?

Installing product reviews for Shopify

  • Step 1. Activate this service in your dashboard. Click on > reviews and then on > product reviews. Then click on the button to activate product reviews.
  • Step 2. In the Shopify app store you can give us permission to process your order data.
  • Step 3. Shopify requires you to install their own product reviews app in addition to our module. You can find that App here: Shopify product reviews.

Product reviews subscription

Our developers are working hard to make services like product reviews possible. This takes a lot of blood, sweat and tears – don’t worry, we are very nice to them 😉 .

For this reason, we charge a fee of 9.95 excluding VAT per month in addition to your normal subscription rate.

Shopify integration

A TrustProfile and review system for your Shopify webshop?


shopify review plugin


The Shopify module provides a simple integration of TrustProfile within your webshop. This makes it very easy to integrate the innovative TrustProfile Javascript Integration into your TrustProfile webshop and send your customers an automatic e-mail invitation to leave a review. With each completed order, an invitation is automatically sent to the customer inviting him to share his experience.

With reviews you increase the trust and conversion of your webshop.

Show sidebar and send review invites

First register your TrustProfile on this site. After which installation is easy via Shopify App Store. In the app store you search for TrustProfile, install our app, configure to your own preferences. That’s it!

Integrate other TrustProfile widgets

In order to place our logo and/or review widget on your Shopify webshop a piece of HTML can be added. The HTML code you will find in your TrustProfile dashboard > Promotion > Widget or Banner.

Cambio de usuario

Hola, La tienda a cambiado de propietario, y me gustaria poder cambiar los datos, ahora es mi hijo Isaías el que se ha echo cargo. Espero su respuesta y Muchas gracias por todo

Error al realizara la reseña

cuando los clientes reciben la recena por email y la realizan, cuando le dan a continuar salta un error de recaptcha: "ERROR para el propietario del sitio web:

el dominio de la clave de sitio web no es válido" reCAPTCHA


Hola, estoy tratando de dar de alta la tienda pero no me llega el correo de validacion , como puedo conseguirlo para darla de alta?

Documento certificado de obtención de trustprofile

Por favor, solicito un documento certificado de obtención de trustprofile


Codigo de verificación

Hola, he recibido un correo ordinario con un codigo de verificación, y ni en el plugin de wordpress ni en el panel de mi cuenta, logro encontrar donde insertarlo, me podrian ayudar, Gracias


Buenas tardes, ¿como puedo compartir mi perfil para recibir reseñas de clientes satisfechos? Tengo bastantes antes de la creación de este perfil.

No envía correo de verificación en el proceso de alta.

Buenas, estoy dando de alta una cuenta ( y he indicado el email (, me indica que ha enviado el enlace de verificación a dicho email, pero no acaba de llegar, he picado en «Reenviar» y tampoco me llega.

He comprobado todas las carpetas pero no me llega a ninguna de ellas, incluida la de Spam.

Por favor a ver si alguien me puede decir que está pasando, gracias.

Lo que necesitas saber sobre los Rich Snippets y cómo obtenerlos

¿Qué son los Rich Snippets?

Solían utilizarse para que pudieras obtener estrellas mostradas en los resultados de Google simplemente agregando un trozo de código a tu tienda online. Este fragmento de código se llama «Rich Snippet». Pero no solo eso, hay Rich Snippets para todo tipo de cosas. Piensa en eventos, productos, información de la empresa, comentarios, etc. El propósito de Google con los Rich Snippets es complementar el tema de una página específica de una manera accesible para los motores de búsqueda. Pueden proporcionar una página de producto con información sobre el producto, como el precio y el stock del producto. Esta información se muestra en los resultados de búsqueda.

(Por ejemplo: un sitio web con recetas de cocina puede proporcionar a la página el tiempo de preparación de una receta y cómo calificaron otros visitantes la receta por medio de un Rich Snippet. Por lo tanto, los Rich Snippet están específicamente diseñados para proporcionar información adicional al sujeto de una página relevante).

¿Sigue siendo útil colocar un código de rich snippet en mi tienda online?

Absolutely! While you won’t get any more stars from it in Google, it still has some use. With rich snippets other search engines, such as Bing, can still index the stars and you help Google understand where to find reviews about your company. This allows you to still get stars in other places such as in the ‘Google Business’ results that often appear when you search for your company name.

So, by activating the option “rich snippets via the TrustProfile sidebar” (explained below), review information is structurally transmitted to search engines such as Google. Google just no longer uses this information for star display. It remains useful to activate this option, as other search engines can still display stars and Google can use the information within its algorithm!

When will stars still appear in the search results?

There are still possibilities to get stars in the search results, but the stars must really be about the subject of the page. For example, if you have collected reviews for a certain product and display them on your website, this product still has a chance* of stars. The member page at TrustProfile will also continue to display stars in the search results, because we display reviews about you on one of our sites.

(heavily dependant on algorithms from Google*)

How do you get the rich snippets on your webshop?

You can easily activate the rich snippets via the Sidebar / Javascript integration. If you already have the sidebar active, you can easily activate the rich snippet integration with the following steps:

  • Login to the dashboard with your personal login
  • Click Promotion in the menu and choose Sidebar
  • Find the heading ”RICH SNIPPET VIA JSON-LD” and check the box “Enable rich snippet”
  • Click on Save

The rich snippet code is now active. On pages again our rich snippet code can conflict with, for example, the rich snippet code of your product reviews, our rich snippet code is not loaded.

Conflicting Code Detection

You do not have to worry that our sidebar will cause conflicts with, for example, product reviews on a product page. The sidebar itself automatically detects whether there is already a conflicting code on the page. If that is the case, the sidebar will not load rich snippet code and the code already present on your webshop is leading.

Alternatives to installation

An alternative is to place the rich snippets via one of our modules. For example, you can activate the rich snippet code via our TrustProfile modules for Magento, Opencart, Prestashop, WordPress and Shop page via our module and it will then appear on your webshop with an HTML code.

If for some reason you do not want to use our sidebar or modules, you can also place the rich snippet code manually via HTML. Although we advise against this method, you will find the correct HTML code in the TrustProfile dashboard. We do not recommend this method, because every time you get a review the static HTML code becomes outdated and you have to periodically update it manually.



Test the correct placement of the Rich Snippet code

To test the correct operation you can use the Rich Results test from Google.

1. Enter the URL of the page you want to test (for example or in the “URL” field.
2. Click on “TEST URL”
3. When you see green text with a green check mark (Page is eligible for rich results), everything is set correctly.