Buy Product Reviews


I try to buy the upsell of ‘Product Reviews’ in our dashboard, but I get the notification that this content is not available and we have to contact the site owner. What’s going wrong?

Grtz, Rinske

Email is not sending

Hi we are trying to test functionality. I created to myself invitation email: “”

but we didnot received email

we have setuped our TXT records in DNS but when i click to resent verification email also we do not receive anything.

do you have any advice for us?

thank you


Reviews not shown


How long does it take to validate the ratings and show them on the public profile?

We are just starting out and have few reviews. Some of them are not shown publicly but we do see them on our internal panel.We are just starting out and have few reviews. Some of them are not shown publicly but we do see them on our internal panel.


problem in updating external sources reviews counter

Hi Trustprofile support

I’m having problem in updating reviews amount on my profile

When i try to reupdate the reviews amount by hide and re add my google business maps link again it shows this error [ No source profile was found. ]

even though i used to try it before and it update the amount of reviews to the new one and sync it perfectly but now it doesn’t.

can you please check and fix this issue.

Can employees leave a review on our company page?

deverfwebshop x Trustprofile


We zitten momenteel al even bij Trustpilot met onze drie webshops ( – – Ons contract daar loopt bijna ten einde, én we starten binnenkort met het development van een nieuwe shop. We willen graag van de gelegenheid gebruik maken om eens te bekijken of een eventuele overstap naar Trustprofile (upgrade van package) interessant voor ons zou kunnen zijn. We hebben op dit moment al een Freemium package als lid van Safeshops.

Deze features zitten momenteel in onze overeenkomst met Trustpilot:

  • Standard Plan – Yearly
  • Product Reviews – Yearly
  • Invite – Yearly
  • Enhance – Yearly
  • Convert – Yearly
  • Connect – Yearly

Het is wel bespreekbaar wat er al dan niet moet of kan blijven of bijkomen.

Kunt u ons adviseren welk pakket er best bij ons zou passen?

Alvast bedankt!

Can’t add sitejabber and google maps to external sources.

Hello, I can’t add sitejabber and google maps to external sources dashboard.

Here is the link to our sitejabber reviews:

Here is the link to our Match Guaranty on google maps.

I tried using For sources from Google “click here”, entered business name but nothing happened, I also tried going by place ID, it didn’t work as well.

Our google maps:

Our Place ID


Can you please help us add google maps and sitejabber to external dashboard so we can gather all our reviews in one place?

Review koppelen aan aankoop


Mijn review van Suzanne is eigenlijk een geverifieerde aankoop. De klant heeft via de link van de Safeshops pagina de review geplaatst. Dit gaat over bestelling 000000026

Alvast bedankt voor het koppelen

Export reviews

Good morning.

We would like to export our review history.

Thank you.