Facebook Connection for reviews not accepted.

DWQA QuestionsCategory: Customer reviewsFacebook Connection for reviews not accepted.
René van Gestel asked 2 months ago


I try to connect TrustProfile to my reveiws on Facebook but I can’t get is coonected.

These are the links that I tried:



What am I doing wrong?

Can you get this connection to work in my account?

I also have the most feedbacks/reviews on eBay as you can see here:


Can you get these reviews connected and accepted as well?

Most feedbacks I receive are posted there.

Thank you in advance for your support.

Kind regads,

René van Gestel


1 Answers
Best Answer
Christian Bachelor Staff answered 2 months ago

Dear René,

Thank you for reaching out about integrating your Facebook and eBay reviews with your Trustprofile account.

I understand the unique situation with your Facebook page. While we usually can integrate Facebook reviews easily, in your case, the predominance of recommendations and older reviews poses a challenge in converting them into the 5-star rating system that Trustprofile uses.

Regarding your eBay reviews, I have noted your request and forwarded it for potential integration. We’re continually looking to expand and improve our services based on our users’ needs.

If you have any further questions or need additional support, please don’t hesitate to reach out.

Thank you for using Trustprofile and for your valuable feedback.

Best regards,