Inform your customers about authentic reviews

DWQA QuestionsCategory: Customer reviewsInform your customers about authentic reviews
admin Staff asked 1 year ago

EU Directive on modernisation of consumer protection

Based on EU law, when displaying reviews, you must indicate how you ensure that the reviews are genuine customer experiences. To comply, we have written an example text that you can add to your website:

“It is important to us that reviews give the best possible impression of our products and services. Our reviews are therefore managed, impartially, by TrustProfile. TrustProfile has taken measures to guarantee the authenticity of reviews. You can read about these measures here.

Our customers are not rewarded for writing reviews. No discounts or other gifts are given.”

😉 Please make sure you copy the hyperlinks.