Can your website visitors instantly see that you’ve got the best product, price, and customer service? If you use our tools, they will.
Show them the proof on all the places they might be looking. Our tools show your potential customers how happy your existing customers are.
Your total star rating is shown in the organic search results. First impressions are crucial, so make it count.
Our sidebar and widgets show your total rating directly on your online store. This means your website visitors don’t have to leave your website to view this.
You get your own TrustProfile page which shows all the reviews you’ve received as well as all of your trust badges. An easy way to increase trust in your store.
Our review system is designed to optimize your conversion rate. Having to spend too much time on writing a review makes customers hesitant to even start. This is why with our review system, information like order number, customer name, and e-mail address are prefilled. This allows your customers to give you a review through a one-click system. Collecting reviews has never been this fast and easy. Our conversion rate of review invites was a stunning 14,7% in 2020.
Our integrations allow you to invite your customers to leave a review automatically. You can decide whenever you want these invitations to go out, for example after delivery. How easy is that?
We have a Shopify, WooCommerce, Magento 2, CCV Shop & PrestaShop integration available. For other systems you can use our API.
Received a five-star review? Great! You might want to say thank you.
Received a negative review? Not so great, but it happens to the best of us. Try contacting the customer to resolve the issue. The customer might change his review. If that doesn’t happen, we advice you to reply to the review publicly so potential customers can see that you care about your work and you don’t ignore issues brought to your attention.
We have several controls in place to prevent fake reviews. We aim to upgrade our security systems on a regular basis in order to guarantee authentic reviews.
Imagine a customer asks his network to write bad reviews about your online store. Or imagine getting a review using language you don’t even want to read out loud. You can report these kinds of reviews. Our moderators will investigate everything.
You’re probably receiving reviews through multiple platforms, like Facebook, Google, or Verified Reviews. With TrustProfile, you’ll have all of these reviews from different platforms in one spot. This gives your customers a complete picture of how your online store is doing when it comes to quality and customer service.