Get the most out of product reviews

Why do we care what a stranger thinks about a blender or a pair of headphones? Because, in a space where you can't touch or see the products in person, reviews are the next best thing to trying it out yourself. They give us a peek into how a product works in real life, away from the polished ads and the sales pitch.

ChristianByChristian Bachelor
Get the most out of product reviews

Product reviews vs Shop reviews

Now, what about product reviews versus shop reviews? They might seem the same but are quite different. Product reviews focus on the items themselves - how they work and if they meet expectations. Shop reviews are about the shopping experience - like customer service and how easy it was to shop. This matters because when shopping online, you want to know both what you're buying and where you're buying it from. Product reviews tell you if the item is good, and shop reviews tell you if the seller is reliable.

What's in it for you?

For web shop owners, using product reviews can bring plenty of benefits. First, it's an efficient way to boost trust and credibility. When new visitors see real feedback from happy customers, it gives them the confidence to buy. This, in turn, can lead to increased sales. After all, a product with lots of positive reviews is more tempting than one with none.

Effective ads with Trustprofile

When it comes to Google Ads, especially Google Shopping, stars from product reviews make your items jump off the page. These visual cues catch the eye and can lead to a higher click-through rate, which means a lower cost per click for you. Trustprofile provides you with a Google feed which you can add to Google Merchant Center. Once it’s been added it will update by itself after every product review.

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But the perks don't stop there. Reviews can also give your SEO a lift. Search engines love fresh, relevant content, and customer reviews provide just that, helping your products get found more easily.

SEO Benefits with Trustprofile

Even with just one review, your product can display stars in search results, making it more noticeable and appealing. This simple highlight can lead to a better click-through rate, bringing more potential customers to your webshop. Google shows these product elements based upon the rich snippet information of the product page (native functionality of the CMS).

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How to get the most out of product reviews

Understanding how to effectively use product reviews can significantly enhance your webshop's appeal and reliability. Let's break down the steps to make the most out of product reviews.

Integrating with your CMS

The first step is to integrate product reviews with your Content Management System (CMS). This integration makes it easier for you to display reviews directly on product pages, which can help potential customers make informed decisions. Most CMS platforms offer plugins or modules that you can install to add a review feature. If your CMS doesn’t have a built-in solution, you might need to use a third-party service. Either way, setting this up usually involves a few simple steps:

  • Choose a review plugin or service compatible with your CMS.
  • Install and activate the plugin or integrate the service following the provider’s instructions.
  • Configure settings to fit your webshop’s look and feel, and decide how reviews will be displayed.

Integrating with your CMS: Trustprofile

If you're looking to integrate product reviews into your webshop and you're using platforms like Shopify, WooCommerce (WordPress), Magento, PrestaShop, CCV Shop, or Shopware, Trustprofile has got you covered. Here’s how to do it step by step.

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  1. Find the Trustprofile plugin in your CMS's plugin store or marketplace.
  2. Download and activate the plugin on your site.
  3. Navigate to the plugin's settings and check the “Import product reviews” box.

The product reviews collected through Trustprofile are seamlessly integrated back into your shop’s product pages. This integration utilizes your shop’s native product review functionality, which means the appearance of the reviews will naturally blend with your shop’s design. The specific look of the reviews can vary from one shop to another due to this integration approach.

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A key aspect of this setup is the placement of the aggregate rating. It’s strategically positioned close to the “add to cart” button, making it easily noticeable for potential buyers, and increasing the conversion rate.

Automated product review invites

Once your system is set up to display reviews, you should encourage customers to leave their feedback. Automated product review invites are a powerful tool for this. By setting up an automatic email or message to be sent to customers after they’ve received their product, you're reminding them to share their experience. This can significantly increase the number of reviews you receive. Make sure the process is as easy as possible for customers—including a direct link to the page where they can leave a review.

Automated product review invites: Trustprofile

Trustprofile streamlines the process of gathering product reviews with automated invites, making sure only actual buyers can leave feedback on your products. 

  • After a customer has made a purchase, Trustprofile will prompt them with a picture of the product they purchased, inviting them to review it.
  • You can customize when to send out product review invites based on the order status. Depending on how quickly items are typically delivered, you might choose to send the invite when the payment is still pending when the order is being processed or on hold, or after the order is completed.

Conclusion

Wrapping things up, Trustprofile product reviews really make a difference for webshop owners. Here’s how: by adding those star ratings to your ads, you end up paying less for each click because the ads grab more attention. This is a game-changer as it saves you money right off the bat. Plus, those same stars show up in the organic search results, which means more people clicking through to your site because your products stand out more. 

But that’s not all. When customers see those star ratings next to the products on your website, especially near the shopping cart, they feel more confident in their purchase decision. This can lead to more sales right when it counts, as customers are deciding whether to buy. 

So, by integrating Trustprofile product reviews, you’re not just making your products look better; you're also making your marketing spend work harder and boosting your sales effectively. It’s a smart move all around.

Trustprofile is your ally in this game. Use it to build that bridge of trust and insight, turning happy customers into your most powerful advocates. Keep it simple, stay connected, and watch your webshop grow!

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