Felipe Castro
I initially had a frustrating experience due to delays and poor communication. However, once the issue was escalated, Antonello personally contacted me, reviewed what happened, acknowledged where things had gone wrong, and took responsibility for resolving it. He was helpful, transparent, and professional, and assured me they would pay closer attention so similar issues do not happen again. Problems can happen, but what matters is how a company responds. PowerCoin made things right, and I am very happy with the outcome. I would gladly buy from them again and recommend them.