Lotana
Lotana is your partner in Board games, Puzzles and Toys.
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9,8
3.236 customer reviews
Reviews collected via TrustProfile
Filter 19 reviews collected through TrustProfile - 12 with description

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  • Ray Flynn
    Verified customer of Lotana

    Efficient

    Reply from Lotana

    Thank you for your review!

  • letouk
    Verified customer of Lotana

    Perfect!

    Reply from Lotana

    Thanks!

  • How do you rate Lotana?

    How do you rate this webshop?
     
  • Giorgio
    Verified customer of Lotana

    Fast and good offer

    Reply from Lotana

    Thanks!

  • Marco Atzberger
    Review for Lotana

    the selection is broad and the product are really good. sometimes the pricing is very good, sometimes only good - but a great service

    Reply from Lotana

    Thanks!

  • Dario d'Alessandro
    Verified customer of Lotana

    Good communicators, very helpful and quick to respond to any question , the game was adequately packed. Very professional

    Reply from Lotana

    Thank you for your 5 star review!

  • Bart van der Velden
    Verified customer of Lotana

    They made a mistake in my order BUT I contacted them through email. I got a response the same day (THIS is very important) and i figured out a solution with them. Mistake do happen.

    But because they are responsive through email I would give them 5 stars but because of the mistake they made in the order i give a good 4 stars.

    So there customer service is (for me) 5 stars. Responsive and quick

    Reply from Lotana

    Thank you very much for your valuable review!

  • Shanto Kuegler
    Verified customer of Lotana

    fast delivery, top price, Top!

    Reply from Lotana

    Thanks!

  • Markus Gallwas
    Verified customer of Lotana

    Simple and quick order process. Everything was as expected. Thank you!

    Reply from Lotana

    Thanks!

  • Björn Schmidt
    Verified customer of Lotana

    Very fast and reliable!

    Reply from Lotana

    Thanks!

  • Denis Maas
    Verified customer of Lotana

    Great service,
    Have been contacted due to address issues, all ok :)
    Fast delivery to Luxembourg

    Reply from Lotana

    Thanks. Have a lot of fun playing the games!

  • Isaac
    Verified customer of Lotana

    Thank you! Great service always!

    Reply from Lotana

    Thanks!

  • Lorenzo Baldini
    Verified customer of Lotana

    Great webshop, fast shipping and excellent packing plus a customer care you can't find often nowadays.

    Reply from Lotana

    Thank you for this nice review. Have a lot of fun playing the game!