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M. J. Simon

8/16/2023

Ordered and paid for a pair of shoes on Jun 15, 2023. (Purchased By: M*** Purchased: Thu, Jun 15, 2023 7:59 PM Amount: $99.95 Posted: Thu, Jun 15, 2023 Appears on statement as: Debit Card Purchase - REFINEDSHOES COM SHERIDAN WY Shoes reported to have arrived and brought to our address but then, USPS carrier said they could not locate our unit and returned to post office who immediately shipped it back to sender. Notified "Joshua" by email of this. He replied On Tue, Jul 25, 2023 at 2:27 AM Joshua wrote: Hello Matt We are really sorry for the inconvenience faced. Your order was lost in transit by the shipping facility and sincerely apologize fro the unfortunate event. We are re-sending your order on priority basis. Regards, Joshua. I emailed, "Joshua" for a new tracking number. He said he would provide it in "2-3 days" I never received it. August 11, followed up asking ????? No response Telephone number listed in the RefinedShoes.com "Q: How can I contact you? A: You can email us at support@refinedshoes.com or you can speak to our representative at 850.280.1553" This is a landline evidently based in Florida. Two calls provided a list of options to access a variety of different services. Evidently a call forwarding center. This is company is a scam, a fraud, . A prime example of eShoppers being gulled by a slick website, with pretty, name brand shoes. Yeah. I know. I shoulda known better.

M. J. Simon
8/16/2023
Ordered and paid for a pair of shoes on Jun 15, 2023. (Purchased By: M*** Purchased: Thu, Jun 15, 2023 7:59 PM Amount: $99.95 Posted: Thu, Jun 15, 2023 Appears on statement as: Debit Card Purchase - REFINEDSHOES COM SHERIDAN WY Shoes reported to have arrived and brought to our address but then, USPS carrier said they could not locate our unit and returned to post office who immediately shipped it back to sender. Notified "Joshua" by email of this. He replied On Tue, Jul 25, 2023 at 2:27 AM Joshua wrote: Hello Matt We are really sorry for the inconvenience faced. Your order was lost in transit by the shipping facility and sincerely apologize fro the unfortunate event. We are re-sending your order on priority basis. Regards, Joshua. I emailed, "Joshua" for a new tracking number. He said he would provide it in "2-3 days" I never received it. August 11, followed up asking ????? No response Telephone number listed in the RefinedShoes.com "Q: How can I contact you? A: You can email us at support@refinedshoes.com or you can speak to our representative at 850.280.1553" This is a landline evidently based in Florida. Two calls provided a list of options to access a variety of different services. Evidently a call forwarding center. This is company is a scam, a fraud, . A prime example of eShoppers being gulled by a slick website, with pretty, name brand shoes. Yeah. I know. I shoulda known better.

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