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  1. AR media

    STAY AWAY from Freenom - OpenTLD B.V.! THIS COMPANY IS SCAM! If you value your business and you don't want to lose your domain names, think twice before you get lured in by their low prices. When something is too good to be true, it's NOT! We are an digital agency [ AR-media.net ] representing domain name proxy services for our customers, among other web services that we provide. We used to own and manage (as proxies) hundreds of paid domain names registered with Freenom - OpenTLD B.V. They used to have good prices for most TLDs and we did the mistake to get in business with them, we didn't know better! Lesson learned! Basically, besides their service not working properly at all and many problems occurring all the time, they almost never answer to phone-calls or tickets, or support emails, their support is practically non existent When they DO answer, they have a very bad attitude and they remove or cancel your ticket, just like that. They even blocked our account from paying them to renew our domain names, or even to be able to manage them and transfer them away. After several months of very hard work and legal actions we saved most of our domain names and transferred them over to other registrars, but we did lose a few valuable domain names that Freenom stole from us and they resold to other owners. Obviously we got in trouble and lost customers of our own and got a huge mess in our hands to deal with, our workflow totally shattered, just because of Freenom. Of course they never refunded any of our payments that they charged us, but then did steal our valuable domain names. People be very careful, always take reviews and experiences of other people, seriously, most probably it will happen to you as well, if you don't pay attention or don't research someone / or a company, before you get in bed with them. Freenom - OpenTLD is SCAM! Stay away!

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