Excellent! Clutch Reviews IS the best reviews platform out there, and then Trust Profile follows! SiteJabber comes next. Although we are reviewing Clutch now on Trust Profile, we do need to post our review here and everywhere else, so that people can find the really good services out there and know what is really going on with the not good ones that get advertised too much. We are a recently founded design boutique agency / company [ ar-media.net], just getting started in the web industry. Obviously, we need to use ratings and reviews platforms to spread the word and showcase our happy clients' good opinions about us. We found Clutch and although the process is painful for the customer to review a business (it takes too long) it's probably the best and most professional and legit way in the internet. And trust us, we have tried many of those reviews platforms. They have a great professional attitude in Clutch, the support team is always there, they are actually there to even go through phone-calls about the review with the reviewer, to make sure the review is legit, they are not removing legit and good reviews like TrustPilot does all the time (TrustPilot has removed 4 legit customers reviews out of 5, because we invited them outside their platform, LOL), and basically we are having a great experience with Clutch, so far. Just to give a couple more examples, GoodFirms is one of those platforms that we did the mistake to try and we really hated, a total waste of time. Stay away from them! They are SCAM! Another mistake was the TrustPilot platform as said above (stay away from them as well), and Trust Profile is our second favorite after Clutch, a very good experience with Trust Profile as well, like with Clutch. We tried many others too obviously, mediocre, not worth mentioning...
clutch.co
clutch.coAverage score
The displayed average score is not only based on our own evaluations but in many cases also on reviews from external sources if they have been added to the profile. This way, for example, we can include Google's score in the calculation.
Calculation of the score
The rating is based on a 'Likert scale', in this case, consisting of 1 to 5 stars that translate as a number to 2 to 10. According to this formula, a score of 3 stars equals a 6. This formula results in a score of 1 star giving the online retailer a 2 and not a 1 or 0. The displayed score is an average of all ratings, with and without review text.
External sources
In addition to the score calculated with our own reviews, reviews from external platforms can also be included in the average score at Trustprofile. These reviews count equally in the average score. Thus, 100 reviews at Trustprofile (with an average of 9) and 100 reviews collected elsewhere (with an average of 8) lead to an average score of 8.5.
Average score
The displayed average score is not only based on our own evaluations but in many cases also on reviews from external sources if they have been added to the profile. This way, for example, we can include Google's score in the calculation.
Calculation of the score
The rating is based on a 'Likert scale', in this case, consisting of 1 to 5 stars that translate as a number to 2 to 10. According to this formula, a score of 3 stars equals a 6. This formula results in a score of 1 star giving the online retailer a 2 and not a 1 or 0. The displayed score is an average of all ratings, with and without review text.
External sources
In addition to the score calculated with our own reviews, reviews from external platforms can also be included in the average score at Trustprofile. These reviews count equally in the average score. Thus, 100 reviews at Trustprofile (with an average of 9) and 100 reviews collected elsewhere (with an average of 8) lead to an average score of 8.5.
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