Product reviews help you stand out in Google and Google Shopping. It also reduces the amount of product return requests you receive and increases conversion rates of visitors of your webshop to actual buyers.
To activate this feature, you can login to your dashboard and navigate to ‘ratings’ > ‘product reviews’. Note that additional costs are applied for this service and you must be sending out review requests (link reviews?) via our system. Product reviews are not available for every type of webshop software, before activating make sure to check the list of available software displayed on the ‘product reviews’ page in your dashboard.
Once activated your regular review requests should now also contain product data, this allows your customers to, in addition to reviewing your webshop, review the products they have purchased.
Once product reviews are gathered, they will appear under ‘ratings’ > ‘product reviews’ and ‘ratings’ > ‘manage’ where they will be displayed together with the webshop review.