problem in updating external sources reviews counter

problem in updating external sources reviews counterCategory: Customer reviewsproblem in updating external sources reviews counter
Ammar Hashim asked 2 months ago

Hi Trustprofile support

I’m having problem in updating reviews amount on my profile

https://www.trustprofile.com/webshop/Safnah-com-_4001611?lang=eng

When i try to reupdate the reviews amount by hide and re add my google business maps link again it shows this error [ No source profile was found. ]

even though i used to try it before and it update the amount of reviews to the new one and sync it perfectly but now it doesn’t.

can you please check and fix this issue.

marc Staff replied 2 months ago

Hi Ammar,

How annoying that the Google review source is not updating, I'll have our development team look into it and get back to you.

Kind regards,

Marc

1 Answers
marc Staff answered 2 months ago

Hi Ammar,

Good news, the reviews are updated and there are now 175.